Terms of Use
1. Acceptance of Terms
By accessing or using the website https://us.italiza.com (“Site”) operated by Italiza (“we,” “us,” “our”), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use the Site.
2. Use of the Site
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site in any way that could damage, disable, or overburden our infrastructure, or to attempt unauthorized access to any systems or data. The content on the Site is for general information only and does not constitute legal or professional advice.
3. Intellectual Property
All content on the Site (text, graphics, logos, images, and software) is the property of Italiza or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
4. Disclaimers
The Site and its content are provided “as is.” We do not warrant that the Site will be uninterrupted, error-free, or free of viruses. Immigration, citizenship, and legal matters depend on your personal situation and applicable law; you should seek qualified professional advice for your specific case.
5. Limitation of Liability
To the fullest extent permitted by law, Italiza shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or reliance on its content.
6. Governing Law and Contact
These Terms are governed by the laws of the jurisdiction in which Italiza operates. For any questions regarding these Terms, please contact us using the details in the “Contact” section below.
Privacy Policy
This Privacy Policy explains how Italiza collects, uses, stores, and protects your personal data when you use our website https://us.italiza.com (“Site”), including our use of cookies and analytics tools.
1. Data Controller
The data controller responsible for your personal data in connection with this Site is Italiza. For privacy-related requests, you may contact us via the contact form on the Site or the contact details provided at the end of this policy.
2. Data We Collect
We may collect the following categories of data:
- Data you provide: When you use our contact form, request a consultation, or subscribe to our newsletter, we may collect your name, email address, phone number, and any message or preferences you submit.
- Automatically collected data: When you visit the Site, we and our service providers (including Google Analytics) may collect technical and usage data such as your IP address, browser type and version, device type, operating system, referring URLs, pages viewed, time and date of access, and general geographic location (e.g., country or region).
- Cookies and similar technologies: We use cookies and similar technologies as described in the “Cookies” section below.
3. Google Analytics and Similar Analytics
We use Google Analytics to understand how visitors use our Site. This helps us improve content, usability, and user experience. Google Analytics may collect or process data such as:
- Number of visits, sessions, and page views
- Approximate geographic location (e.g., country, region, city)
- Device category (e.g., desktop, mobile, tablet) and browser
- Traffic sources (e.g., search, referral, direct)
- User flow and behavior (e.g., navigation paths, time on page)
- Demographic and interest data when available and when you have allowed it via your Google account or device settings
Google Analytics uses cookies and may share data with Google as described in Google’s Privacy Policy and How Google uses data when you use our partners’ sites or apps. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser or device cookie and privacy settings.
4. Cookies
A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:
- Strictly necessary cookies: Required for the Site to function (e.g., security, load balancing). These generally do not require consent under applicable law.
- Analytics/performance cookies: Used to measure how visitors use the Site (e.g., Google Analytics). They help us understand traffic, regions, and user behavior so we can improve the Site.
- Functionality cookies: Optional cookies that remember choices you make (e.g., language or region) to improve your experience.
You can control or delete cookies through your browser settings. Blocking or deleting cookies may affect how the Site works or how we can improve it based on usage data.
5. Purposes and Legal Basis for Processing
We process your data for the following purposes and, where required by law, on the following bases:
- To respond to your inquiries and provide requested services (e.g., contact form, consultation requests) — contract or pre-contractual steps; legitimate interest.
- To send you newsletters or marketing communications if you have opted in — consent.
- To analyze Site usage (e.g., via Google Analytics) to improve content, usability, and user experience — legitimate interest; consent where required by law.
- To comply with legal obligations and protect our rights — legal obligation; legitimate interest.
6. Data Retention
We retain your data only as long as necessary for the purposes above: contact and consultation data for the time needed to handle your request and any follow-up; analytics data as determined by our analytics provider (e.g., Google Analytics retention settings); and where we are required to keep data for legal, tax, or regulatory reasons.
7. Sharing and Transfer of Data
We may share your data with service providers that help us operate the Site and analyze usage (e.g., hosting, Google Analytics). These providers are bound by contractual obligations to protect your data and use it only for the purposes we specify. Data may be processed in the United States or other countries where our providers operate; we ensure appropriate safeguards where required by applicable law.
8. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data in certain circumstances.
- Restriction: Request that we limit how we use your data in certain cases.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Object: Object to processing based on legitimate interests or for direct marketing.
- Withdraw consent: Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
To exercise these rights, please contact us using the details below. You also have the right to lodge a complaint with a supervisory authority in your country of residence.
9. Children
The Site is not directed at children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy and the Terms of Use from time to time. The “Last updated” date at the top of this page will be revised when we make changes. We encourage you to review this page periodically. Continued use of the Site after changes constitutes acceptance of the updated terms and policy.
11. Contact
For questions about these Terms of Use, this Privacy Policy, or to exercise your privacy rights, please contact us via the contact form on the Site or at the contact details published on our Site (e.g., email or address in the footer or contact page).
